FAQs Archive - RCG Locksmiths

Q: What are restricted keys?

Restricted keys are keys that can only be cut by authorised locksmiths. They’re protected by patent and security agreements, which prevents unauthorised duplication. You’ll need to provide identification and approval to have extras made — ideal for businesses or anyone needing tight key control.

Q: What should I do if my property is broken into?

First, contact the police and file a report. Once they’ve finished their investigation, call us. We can secure your property by repairing or replacing locks, and rekeying if necessary to ensure your safety and peace of mind.

Q: Can I get one key to open all my locks?

In many cases, yes. We can rekey your locks to work with a single master key, making life simpler and reducing the number of keys you need to carry.

Q: What does ‘rekeying’ mean?

Rekeying is a process where we change the internal components of your existing lock so it works with a new key. It’s a cost-effective alternative to replacing the whole lock, ideal when keys have been lost, stolen, or when moving into a new property.

Q: I’m moving into a new home — should I change the locks?

Yes, it’s highly recommended. You can’t be sure how many copies of your keys are out there — previous owners, tradespeople, or real estate agents may still have access. Rekeying or replacing your locks ensures you’re the only one with keys to your new home.

Q: Why should I choose a Master Locksmith?

Choosing a locksmith who is a member of the Master Locksmiths Association (MLA) means you’re dealing with a licensed, qualified, and experienced security professional. MLA members follow a strict code of ethics and comply with NSW security industry legislation, giving you peace of mind that the job will be done right.